American Airlines is being fined $4.1 million by the federal government for dozens of incidents in which customers were denied the opportunity to leave planes during protracted ground delays.
According to the U.S. Department of Transportation, this fine against an airline is the biggest to date, since regulations governing lengthy ground delays went into place approximately 10 years ago.
According to the department’s inquiry, American kept 43 domestic planes on the ground for at least three hours between 2018 and 2021 without allowing passengers to disembark.
However, the department claimed that none of those were factors in the flights it examined.
There are some instances, in which airlines are permitted to bend the regulations, notably for safety and security concerns.
Transportation Secretary Pete Buttigieg declared, „This is the latest action in our continued drive to enforce the rights of airline passengers“, and threatened to make airlines liable under consumer protection laws.
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