After receiving complaints about modifications meant to stop the vehicles from unexpectedly rolling away even while in the park, the National Highway Traffic Safety Administration is looking into a Ford Motor Company recall of more than a quarter million Explorer SUVs in the United States.
According to the agency, a Ford software update was created to activate the electronic parking brake if the drive shaft failed to fix the issue, which was attributed to fractures of a rear axle mounting bolt that might cause the drive shaft to disengage.
However, two vehicle owners claim that their SUVs began acting erratically after the repair.
One of the incidents had the Explorer coming to a complete stop at up to 30 or 40 mph. On the other hand, when the driver was trying to remove the electronic brake, it would suddenly start moving.
There were no injuries recorded in these incidents. However, the first driver did claim that his Explorer continued rolling downhill after an abrupt stop, possibly because the powertrain had disengaged.
The initial recall included some 2020 through 2022 Explorers with 2.3-liter engines, 3-liter and 3.3-liter hybrids, and the 3-liter ST. It also had some 2020 and 2021 Explorer Police hybrids and those with 3.3-liter gas engines.
The 2021 Explorers were involved in both of the recorded occurrences.
According to a Ford official, the business collaborates with the NHTSA on this issue.
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