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NYC Health + Hospitals Revamps Website For Better Patient-Doctor Access

By 08/16/2022 9:00 AMNo Comments

On Sunday,  NYC Health + Hospitals announced a revamping of its website, nychealthandhospitals.org, for a faster, more user-friendly experience for patients to access the information and services they need to stay healthy.

After two years of being in demand during the COVID-19 pandemic, the homepage of the website now features a COVID-19 search bar integrated as a main feature of the design. 

Source: NYC Health + Hospitals

Apart from this new feature, the website plays a dynamic video showing the diversity of staff and patients served, and a new “I Want To” section where New Yorkers can quickly access in-demand services like vaccinations and virtual care.

Among the other new features on the website are a search function that helps find a doctor; a button that links directly to NYC Health + Hospitals’ Virtual ExpressCare, where patients can connect to a provider within minutes by phone or video for urgent care; a login page for MyChart to schedule an appointment, send a message to their doctor’s office, request prescription refills, and see test results; and a dedicated patient testimonial section. 

“When the COVID-19 pandemic came to our city, people turned to the NYC Health + Hospitals website for information on symptoms, our test and trace efforts, and the vaccine,” said NYC Health + Hospitals President and CEO Mitchell Katz, MD. “We were and continue to be proud to serve New Yorkers every day. The new website is one of many ways we are investing in the public health system to give our patients the best experience possible when seeking care.”

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Rhea Sovani

Author Rhea Sovani

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