According to websites monitoring service interruptions, T-Mobile US Inc. customers reported widespread service outages in the US late Monday.
T-Mobile service failures were reported on Downdetector.com and Product-Reviews.net in numerous locations around the US. Additionally, many Twitter users reported disruptions.
Numerous user posts claimed that their service had been switched to “SOS mode,” allowing them to make emergency calls without being directly connected to a network.
Neville Ray, the president of technology at T-Mobile, tweeted an announcement early on Tuesday regarding the outage.
We’ve noticed a significant improvement, and things are running pretty close to usual,” Ray remarked. “Our personnel is still keeping an eye on things, and we appreciate everyone’s patience immensely.
We regret any adverse effects this incident may have had on our clients.
The business withheld information about the cause or scope of the outage for a short while.
Downdetector.com gave a graphic tracking service complaints over the preceding 24 hours, showing a peak of more than 69,000 reported outages in two hours.
Users from Arizona, California, Colorado, Florida, Hawaii, Kansas, Nebraska, North Carolina, Oklahoma, Texas, and Washington posted comments on the website.
A number of the same states, Alabama, Connecticut, Idaho, Minnesota, New York, Nevada, South Carolina, and others, have submitted similar service complaints to Product-Reviews.net.
Numerous posts stated that the service was eventually recovered.
JOIN US ON WHAT'SAPP, TO GET INSTANT STATUS UPDATES AND BE IN THE KNOW.
CLICK HERE
